We work with our customers to provide valuable assistance services to the people they care about most. We help them generate additional income by offering and managing specialized assistance programs under six fundamental pillars focused on attention to detail and service.

CREATIVITY • INNOVATION • FLEXIBILITY • CUSTOMIZATION • SERVICE • COMMITMENT

We offer comprehensive turn-key solutions with value-added services that deal with life's everyday problems. All programs offered are designed to work for your organization and add real value to your relationships.

 

 

PROVEN CAPACITY AND EXPERIENCE

20+

YEARS OF EXPERIENCE

We are a leading Mexican company with proven experience in designing profiled products for the final consumer that generates value.

7M+

SATISFIED USERS

Generating loyalty and improving the lifestyle of millions of retail, insurance, financial services, and travel clients.

20K

AFFILIATED SUPPLIERS

National network of certified suppliers, validated by Telasist, with the strictest quality controls and attention to details.

24/7

365 DAYS AVAILABLE

Customer support with state-of-the-art technology in constant innovation, operated by highly-trained personnel.

 

 
 
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FOCUSED ON GENERATING ADDED VALUE,
PROVIDING SOLUTIONS TO LIFE'S UNFORSEEN CIRCUMSTANCES

Taking care of your clients is our main priority. Our assistance services offer practical solutions while delivering peace of mind, making life easier for you and your clients.

 
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HOME

Plumbing, windows, locksmith, electrical, painting, or handyman support services.

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HEALTH

Ambulance service, in-Person, video & phone medical consultation, mental health and nutritional counselling.

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ROADSIDE

Towing, flat-tire, car locksmith, fuel delivery, or battery jump-start services.

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FUNERAL

Funeral arrangements, burial, cremation, and repatriation services.

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LEGAL

Telephone and face-to-face legal advice, legal and administrative procedures.

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SAFETY

Smart Home, voice stress analysis, identity theft, monitoring & reaction,
GPS solutions.

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TRAVEL

Travel concierge, car rental, among others.

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PETS

Location, boarding, shelter, and veterinary services.

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EXTRAS

Virtual learning and home care services for seniors

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VIRTUAL

Telehealth, fitness and nutrition, stress management, home office, and homeschooling support.

 
 
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We strengthen brand value and perception, as well as customer retention and loyalty, generating attractive additional income for our business partners, with zero inventory in the operation and management of our assistance services.

Telasist has been a great ally since the beginning of operations. Their response time has been excellent under all circumstances. Their communication channels are direct and very effective, always assuring exceptional service both with operations and sales. The network they have is top-notch; we have had few incidents dealt with and resolved effectively and satisfactorily.
— David Colón, Regional Service Manager México | TESLA